Privacy Policy
At Clarivo (“we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information when you visit or use our website and services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with our website, request a free demo, download our brochure, or contact us, we may collect the following information:
- Full Name
- Business / Workshop Name
- Email Address
- WhatsApp / Mobile Number
- City
- Number of Customers Managed
- Business requirements or other information submitted through our forms
We may also collect basic technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of website visits
- Website usage and interaction data
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and requests.
- Contact you regarding a requested ERP demo.
- Provide information about CNG Kit ERP.
- Send requested brochures, documents, or other resources.
- Understand your business requirements.
- Provide customer support.
- Improve our website, products, and services.
- Communicate important updates related to our services.
- Prevent fraudulent, abusive, or unauthorized use of our website.
We will not use your personal information for unrelated purposes without appropriate notice or consent where required by applicable law.
3. Communication
When you submit your contact details through our website, our team may contact you through email, phone, WhatsApp, or other communication methods using the information you have provided.
You may request that we stop sending promotional or non-essential communications at any time.
4. Brochure Downloads
If you request to download our CNG Kit ERP brochure, we may ask for basic contact information before providing access to the brochure.
Your submitted information may be used to:
- Process your brochure request.
- Send the brochure or download information to your email address.
- Contact you regarding the ERP solution if relevant to your enquiry.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve the user experience.
Cookies may be used for:
- Essential website functionality
- Website performance
- Analytics
- Security
- User preferences
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
We may use third-party services to help operate, analyze, secure, or improve our website and communications.
These services may include website analytics, email delivery, form processing, hosting, security, communication, or other technical services.
Third-party providers may process information according to their own privacy policies and applicable laws.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services or information.
- Respond to enquiries.
- Maintain business and communication records.
- Meet applicable legal, accounting, or regulatory requirements.
- Resolve disputes and enforce our agreements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
9. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers where reasonably necessary to operate our website, provide services, process communications, maintain security, or fulfill your requests.
We may also disclose information where required by applicable law, legal process, court order, or to protect our legal rights, users, or website.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information where legally permitted.
- Withdraw consent where processing is based on consent.
- Request information about how your data is being used.
- Opt out of certain marketing communications.
To make a privacy-related request, please contact us using the contact details provided below.
11. Children's Privacy
Our website and services are intended for businesses and general audiences and are not specifically directed toward children.
We do not knowingly collect personal information from children for the purpose of providing our business services.
12. External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Clarivo
Company: Dcodes Technologies
Email: info@clarivo.com
Phone / WhatsApp: +91-9353 653 977
Website: dcodes Technologies
We will make reasonable efforts to respond to privacy-related requests in a timely manner.
Clarivo – Smart ERP Software for CNG Kit & Auto Service Businesses
